Troubleshooting
A PC can't find the server
- Check that both are on the same network.
- On the PC, type the server's address directly, e.g.
http://192.168.1.10:8080. - On the server, make sure Windows Firewall allows CafeOS (the installer adds the rules; another firewall or antivirus may block them).
Balances aren't going down
The Stations page shows "Billing isn't running" when sessions aren't being charged. Open Services on the server and make sure CafeOS Scheduler is running, or restart the server PC. Minutes missed meanwhile are charged when billing resumes.
A PC shows "Server offline"
The PC keeps counting the current session. Check the server PC is on and its services are running (Services → everything starting with CafeOS). The PC reconnects by itself.
Setup failed
Open C:\ProgramData\CafeOS\install.log; the last lines say what went wrong. Running the installer again repairs the installation.
Still stuck?
Contact us with your shop name and what you see.